What Measures Have Been Taken For Substandard Products?

First, we will take measures to freeze inventory, trace the production records, raw material sources and reports of problem batches, strictly implement quality system control, implement raw material, process inspection, and product inspection to ensure product quality and stability, and ensure that the products purchased by customers are qualified and available; improve quality management materials, such as controllable documents, quality process documents, technical documents, and testing procedures, to ensure the rationality of production and testing; strengthen the quality management of external suppliers, timely replace expired and unqualified raw materials, regularly sample incoming raw materials, reduce the impact of unqualified products, and reduce the risk of unqualified products; issue recall notices through official websites, e-commerce platforms, social media and other channels, and provide free return and exchange services; improve the quality traceability system, implement quality tracking, timely discover quality hazards, and deal with them in a timely manner; strengthen training, improve personnel quality, and reduce human errors; implement a price structure based on quality, advocate quality first, and put quality assurance first. Initiate a cross-departmental emergency team, the production department is responsible for physically isolating adjacent products that are 3 times the amount of the problem batch, and the technical department must complete the root cause analysis report within 4 hours. The disposal measures include: establishing a rework process verification batch and performing 100% automated optical inspection; if there are supply chain issues, it is necessary to notify suppliers to initiate a joint quality investigation at the same time.